Mediation is an extension and elaboration of the negotiation process. Mediation involves the intervention of an acceptable, impartial, and neutral third party, who has no authoritative decision-making power, to assist the parties in voluntarily reaching their own mutually acceptable settlement of issues in dispute. Mediation is a voluntary process which leaves the decision-making power in the hands of the parties and the parties must be willing to accept the assistance of the mediator. The mediation processes of each organisation are different, however, CLS grantees mainly conduct two types of mediation – community based mediation and mediation facilitated by NGO staff/lawyer.